Share this job SVGs not supported by this browser. Description The Quality Assurance Specialist conducts detailed reviews of ACE courses throughout their development, examining content accuracy, alignment, formatting consistency, and regulatory compliance while assessing materials from both instructor and student perspectives. You will collaborate with curriculum developers and instructional designers to identify and resolve issues, participate in development meetings to provide QA expertise, and evaluate courses for student engagement opportunities. You will create and maintain quality assurance documentation, generate detailed reports on findings and trends, and apply advanced editing and fact-checking skills to ensure all educational materials meet established standards. This role requires strong self-reliance in managing multiple projects simultaneously while contributing to the continuous improvement of QA processes and procedures. Requirements Who is American College of Education Founded in 2005, American College of Education continues to be a leader in professional development through our online programs. The mission of ACE is to deliver high-quality, affordable and accessible online programs grounded in evidence-based content and relevant application. Our graduates are prepared to serve, lead and achieve personal and professional goals in diverse, evolving communities. As a socially conscious institution, we’re dedicated to making a positive impact and inspiring our students to do the same. ACE is a premier organization that is continually recognized for its commitment to social responsibility. In 2016, ACE became a Certified B Corporation . As a socially conscious institution, we believe we have a responsibility to our students, alumni, employees, local communities, and society. We strive to make an impact in the world that goes well beyond our bottom line. Who You Are You are passionate about helping students achieve their educational goals. You thrive in a competitive and collaborative team environment. You are comfortable working remotely and have experience collaborating with others in a virtual environment. You possess a strong attention to detail. The Quality Assurance Specialist conducts detailed reviews of ACE courses throughout their development, examining content accuracy, alignment, formatting consistency, and regulatory compliance while assessing materials from both instructor and student perspectives. You will collaborate with curriculum developers and instructional designers to identify and resolve issues, participate in development meetings to provide QA expertise, and evaluate courses for student engagement opportunities. You will create and maintain quality assurance documentation, generate detailed reports on findings and trends, and apply advanced editing and fact-checking skills to ensure all educational materials meet established standards. This role requires strong self-reliance in managing multiple projects simultaneously while contributing to the continuous improvement of QA processes and procedures. Compensation ACE is committed to paying a competitive wage while staying true to our mission of maintaining high-quality, affordable programs for our students. The starting salary range for this position is $70,000 plus all full-time employees are eligible for an annual bonus. Offers vary depending on education, prior experience, and expertise being applied to the role. What We Look for in the Ideal Candidate Demonstrates self-reliance by meeting/exceeding workflow needs. Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills. Follows established processes as outlined by organization and leadership. Completes assigned duties based on daily business needs and individual skill set. Consistently produces a high volume of quality work. Capable, and adapts as needed, to work under pressure and meet tight deadlines. Proven ability to work independently with limited supervision and with other department personnel. Must support and embrace the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives. Must have exceptional communication, organization, and time management skills. Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems. Must be collaborative in driving decisions and a team-player. Strong analytical and problem-solving skills with a high attention to detail. Builds and maintains student satisfaction. Recognizes and anticipates student needs. Day to Day Responsibilities In this role you will wear different hats, but your skills will be especially essential in the following areas: Review course components during the development phase, ensuring content accuracy, horizontal and vertical alignment, formatting consistency, regulatory compliance, and usability from instructor and student perspectives. Apply systems thinking to accurately assess project scope and anticipate how changes in one area affect the entire curriculum and production ecosystem. Assess courses for student engagement effectiveness, identifying and recommending interaction opportunities. Perform detailed quality assurance reviews to maintain consistent content standards across all educational materials. Apply advanced English skills to revise, edit, copyedit, fact-check, and quality assure ACE courses and programs. Participate in course development meetings to provide QA expertise and recommendations. Collaborate with curriculum developers and instructional designers to identify, document, and resolve issues. Create and maintain quality assurance checklists, rubrics, and documentation. Assist in developing QA processes and standard operating procedures. Generate detailed reports on QA findings, trends, and recommendations for continuous improvement. Demonstrate self-reliance in managing assigned workloads and meeting established deadlines. Qualifications and Education Requirements Master’s degree in curriculum, education, assessment, or related field; Ed.D. / Ph.D. preferred. 3–5 years of experience in higher education quality assurance and curriculum development. Teaching experience in higher education and/or K–12. Demonstrated expertise in QA methodologies, educational technology, and learning theory. Proficiency in assessment design and quality online teaching frameworks (Quality Matters certification or similar credentials preferred). Superior critical thinking, problem-solving, and research skills. Proficiency in Microsoft Office Suite and learning management systems (LMS) platforms. Ability to prioritize and manage multiple activities and deliverables simultaneously while adhering to deadlines in a fast-paced environment. Exceptional attention to detail and strong written and verbal communication skills. Advanced knowledge of the APA 7 style manual and academic writing standards. Strong data analysis skills with the ability to identify trends and make strategic recommendations. Project management experience. Ability to work independently and with individuals at all levels of the organization in a virtual setting. Our Commitment to Employees Just as we strive to empower our students for success, we also aim to enrich the lives of our employees. For 6 consecutive years, ACE was recognized as one of Indiana’s Best Places to Work, winning the #1 spot for medium-sized companies in 2020. In addition, ACE has earned national recognition, being named a USA Top Workplace in 2022, 2023 and 2024. As a virtual first organization, we celebrate diversity and are committed to creating a family-like inclusive work environment. For our full-time employees, we offer the following benefits: Medical, dental, & vision Insurance HSA and FSA options Paid parental leave Paid volunteer time Tuition reimbursement & reduction programs Generous PTO 401k and employer match Full-service wellness and EAP program Employee recognition and awards programs Employer paid life & AD&D insurance Short-term disability Employer paid long-term disability And more… Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with and receive communications from students and ACE employees in real time using online and other electronic media. Commitment to Culture At American College of Education, we’re all about building a one-of-a-kind, supportive community where everyone—students, faculty, and staff—can thrive. Guided by our mission and values, we focus on everything from innovative curriculum design to personalized instruction and student support to intentional planning, inclusive initiatives, and strategic resource allocation. We’re dedicated to creating an environment that celebrates freedom of expression, diversity of thought, open dialogue, and mutual respect. We believe in fostering a sense of belonging and wellness so that every member of our ACE family feels empowered, valued, and ready to reach their full potential. Together, we’re creating a vibrant, resilient, and connected learning community where everyone matters. Additional Notes This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employees are increasingly integrating AI into their roles, demonstrating its potential to boost efficiency, accuracy, and productivity. By utilizing AI technologies, we can streamline processes, gain valuable insights from data, and automate routine tasks, which allows employees to concentrate on more strategic and creative aspects of their work. While AI is a beneficial tool in the workplace, if its use—such as ChatGPT, Grammarly, Copy.ai, etc.—accounts for more than 50% of any work assignments or job responsibilities, it will need to be reported to a direct leader. Internet bandwidth speeds from an employee's remote work location must be a minimum of 50Mbps download speeds and 5Mbps upload speeds. Please note if the bandwidth is shared across multiple devices (tablets, computer, streaming, phone, etc.) you will need higher overall speeds. You can test the speed of your connection by visiting speedtest.net Purchase, setup, installation, support, and ongoing maintenance of reliable internet service is the responsibility of the individual. American College of Education seeks to attract and retain a diverse staff consistent with its diverse student body and surrounding communities. At this time we cannot consider candidates residing in Alaska, Washington D.C., Massachusetts, South Dakota, or Alabama. ACE is an Equal Opportunity Employer. Apply for this job