Share this job SVGs not supported by this browser. Description Reno Orthopedic Center wants you to join the team as a Surgery Screener! We are seeking an enthusiastic and dedicated team member to conduct screening questionnaires and provide administrative support to patients at our Main location in downtown Reno. Who are we? At Reno Orthopedic Center (ROC), every action is driven by our employee expectations: · We lead with a patient-first mindset , ensuring every decision is made in the best interest of those we serve. · We believe in the power of assuming good intent , fostering a culture of respect, optimism, and compassion, where teammates lift each other up. · Here, you're encouraged to own your success — we support your growth, celebrate your contributions, and empower you to take initiative. · Continuous learning is part of who we are; we strive for constant improvement in everything from clinical innovation to personal development. · We value kindness as a core strength — it's how we treat our patients, our colleagues, and our community. · Most importantly, we encourage every team member to be an advocate — for patients, for progress, and for doing what's right. If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC. What sets us apart? Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand — and every team member’s voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development. We’ve been the trusted name in musculoskeletal health across Northern Nevada for over 60 years — and we’re still growing! What would you do in this role? Be a part of an integral team, playing a vital role in assessing whether patients are suitable candidates for surgery at our facility. In this essential position, you’ll work closely with patients, healthcare providers, and surgical teams to gather health information, review screening questionnaires, and follow up on medical clearances and lab results. With a focus on ensuring that patients are fully prepared for surgery, you’ll provide clear, compassionate communication about surgery details, including timing, preparations, and what to expect. This role offers the opportunity to make a meaningful impact by helping patients navigate their surgical journey with confidence, ensuring they get the care they need at the right place and at the right time. A Day in the Life · Conduct pre-admit screenings both in person and over the phone, going through surgery questionnaire, and following up on medical clearances and labs to assess their suitability to have surgery at Reno Orthopedic Surgery Center; · Communicate with patients by answering a multi-line phone system and via electronic mail as required to resolve questions and issues; · Provide accurate, detailed information to patients regarding surgical time, test preparations, scheduled arrival time, and any other directional information needed; · Update medications and allergies in the patient’s electronic medical charts; · Assist surgery schedulers as needed with reviewing physician surgery schedules, calling patients and offering tentative surgery dates. Requirements Minimum Qualifications Certifications/Education: High School Diploma/GED Knowledge of: Customer services principles and practices; Experience: Using computer systems and applications, including entering data and typing. Preferred Qualifications Experience working in a medical office Benefits At Reno Orthopedic Center (ROC) , we believe that exceptional patient care starts with taking care of our people. We prioritize work-life balance by fostering a supportive, team-oriented environment where workloads are managed realistically, schedules are respected, and personal well-being is valued. Why chose ROC? Full time benefits include: Medical, dental, vision insurance Discounted orthopedic care at ROC Paid time off and holiday pay Extended sick leave 401(k) plan contributions with no match required EAP, life insurance, voluntary supplemental insurance Health and fitness program Employee events Coffee shop onsite (main location) Come build your career with a team that’s committed to innovation, community, and compassion in orthopedic care. Whether you’re a seasoned specialist or just starting your journey, you’ll find purpose, impact, and growth at Reno Orthopedic Center . “ROC doesn’t just talk about values — they live them. Every day here feels like a chance to do meaningful work with people who truly care." - Mandy Metcalf, ROC Team Member Requirements Benefits Check out our home page by clicking on “View all jobs” to explore the many benefits ROC provides to employees, from medical insurance to paid time off and beyond! This position is eligible for our full benefits package. Apply for this job