AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS is seeking a Software Quality Analyst I to join our team. The ideal candidate enjoys and thrives in working with a variety of tools, languages, and architectures while testing features and applications for our core ticketing systems. You will work on consumer-facing and B2B applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs.  

What You’ll Be Doing  

• Assist in the creation and execution of test cases, test scripts, and test plans for software applications.  
• Participate in functional, regression, and smoke testing efforts 
• Report and document bugs, issues, and defects using tracking tools (e.g. JIRA) 
• Collaborate with QA team members and developers to understand requirements and resolve defects 
• Maintain accurate test documentation and support QA reporting efforts 
• Participate in team meetings and Agile ceremonies (e.g. sprint planning, daily stand-ups) 
• Learn and apply industry-standard QA tools, techniques, and best practices 
• Support testing activities during development, release, and post-releasee phases 

What to Bring  

• 2+ years software quality assurance analysis and/or testing experience, including a thorough understanding of the software development life cycle 
• Basic knowledge of writing and executing test cases 
• Strong attention to detail and problem-solving skills 
• Excellent communication and teamwork skills  
• Takes initiative, stays focused, always accountable 
• Thrives in a fast-paced environment with the ability to focus on achieving the target while minding longer term goal along the way   

Nice to Have  

• Experience with ticketing industry, inventory management systems or e-commerce  
• Experience with Git 
• Experience with TDD and/or BDD 
• Experience with Postman, Swagger, or REST Assured to validate backend endpoints 
• Experience with SQL & Database Testing with the ability to write simple queries

Pay Scale: $80,000-$100,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

More about AXS

, a subsidiary of , sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

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